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Customer Service

At Aroma Naturals our job is to provide you with the best customer service possible. Our customer service specialists are ready to help you.

Contact us by telephone, toll free at 800.462.7662 during weekday business hours of 8:00am to 4:00pm Pacific Standard Time.

You can email our customer service department at order@aromanaturals.com anytime or by fax at 800.955.9481 or 562.229.3137.

Shipping
Orders typically ship within 72 hours, but may take longer during high volume times and the holidays. Shipping charges are determined real-time from UPS based on the destination zip code and weight of the shipment.

For shipping charges outside the continental USA (including Hawaii and Alaska) please contact our customer care department at 800.462.7662 or email us at order@aromanaturals.com

Customer Satisfaction Guarantee
We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please return it for an exchange or refund.

Return Policy
You may return your products within 30 days in their original packaging and packed with the appropriate shipping materials for a full refund.

PLEASE CALL BEFORE SENDING AND ASK FOR YOUR RETURN AUTHORIZATION.

Aroma Naturals
Attn: Returns Department
14021 Bolsa Lane
Cerritos, CA 90703