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Customer Service

At Aroma Naturals our job is to provide you with the best customer service possible. Our customer service specialists are ready to help you.

Contact us by telephone, toll free at 800-462-7662 during weekday business hours of 8:00am to 4:00pm Pacific Time.

You can email our customer service department at [email protected] anytime, or by fax at 949-263-9080.

Please include your contact info and as much as information as possible with your email so that our team can assist. Due to significant email volumes, solicitations from prospective vendors will be forwarded to the appropriate department for consideration and will be responded to if and when relevant, and generic and mass emails will be filtered so that our team can focus on legitimate requests. We appreciate your understanding!

Orders typically ship within 72 hours, but may take longer during high volume times and the holidays.

For shipping charges outside the continental USA (including Hawaii, Alaska and Puerto Rico) please contact our customer care department at 800-462-7662 or email us at [email protected].

Customer Satisfaction Guarantee
We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please return it for an exchange or refund.

Return Policy
You may return your products within 30 days of the original purchase in their original packaging and packed with the appropriate shipping materials for a full refund.